Remove Roku Activation Scams

What are Roku Activation Scams

Roku Activation Scams are Internet scams that aim to trick people into paying money in order to activate their Roku TVs. It appears that this scam has been going around for a while, and judging from numerous posts on forums and other sites, it appears there have been many victims over the years. The way the scam works is pretty simple. When setting up a new Roku TV, users need to go to a particular website and enter a code that is being displayed on the TV. The website users need to go to is shown in the instructions but users commonly misspell it, especially when accessing it via smartphone. A very similar website, with a slightly misspelled name, belongs to scammers who are running this scam. Users could also end up on those sites by incorrectly entering the website and ending up on search engine websites, which display results leading to fraudulent websites. When users go on the scam website, they are asked to put in their account information and type in the code that’s displayed on the TV. A message then appears saying there was a problem with the activation and you need to call the displayed phone number to get technical support.

Roku Activation Scams

These Roku Activation Scams can be referred to as tech-support scams because users are asked to call certain phone numbers, which connect to scammers pretending to be legitimate tech-support, in this case Roku tech-support. Scammers then ask users to pay money in order to activate their Roku TVs. If users don’t fall for the basic “you need to pay to activate your TV” scam, scammers then say that users can activate only a limited amount of devices for free. For every device past that certain number users supposedly need to pay. Depending on the scam, users may be asked to pay a one-time fee or a reoccurring fee. There are reports of people paying around $150 to these scammers.

Does Roku charge money to activate a device?

The whole scam is based on the belief that Roku charges additional money when activating a TV. However, that is not the case. To battle misinformation and prevent users from falling for these scams, Roku has made a support post explaining that Roku does not charge for customer service or device activation.

“Roku does not endorse any third-parties to offer troubleshooting or provide technical support to our customers. These scammers create official-looking webpages directing users to provide their contact information so that they may be contacted by a “support agent”. These webpages are most commonly encountered when users search for Roku support using a search engine and follow links to sites outside of the roku.com domain,” the support page explains.

Users should be aware that all Roku customer support pages will lead to a roku.com domain. For example, support.roku.com or my.roku.com.

What to do if you have paid scammers the fake Roku TV activation fee

If you have fallen for this scam and paid to have your Roku TV activated, you should immediately contact your bank to inform them of the fraudulent transaction. If you were asked to install some program when you called the fake Roku tech-support number, remove it immediately and scan your computer with anti-malware software for good measure. Finally, change the password to your Roku.com account at once.

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Automatic Roku Activation Scams removal

You’re recommended to use security program such as anti-spyware to delete Roku Activation Scams because that would be easiest. Those programs are specifically designed to uninstall these threats and Roku Activation Scams won’t be a problem. To remove Roku Activation Scams, all you need to do is download the program and perform a scan. However, you may uninstall Roku Activation Scams manually, and you’ll see instructions below.

How to manually delete Roku Activation Scams from Windows

Windows XP

  1. Open Control Panel, and to do that press Start, then Settings and finally Control Panel.
    Roku Activation Scams
  2. Choose Add or Remove Programs.
  3. Remove Roku Activation Scams.
    Roku Activation Scams
  4. Delete any other program that causes suspicion.

Windows 7

  1. Press the windows key to open start menu and press Control Panel.
    Roku Activation Scams
  2. Select Programs and Features and then Uninstall a program.
    Roku Activation Scams
  3. Find Roku Activation Scams and delete it.
    Roku Activation Scams
  4. If you see any other applications you do not recognise, remove them as well.

Windows 8/10

  1. You will need to open Programs and Features by right-clicking on Start and selecting Programs and Features.
    Roku Activation Scams
  2. Delete Roku Activation Scams.
    Roku Activation Scams
  3. If you see any other applications you do not recognise, remove them as well.

How to manually uninstall Roku Activation Scams from Mac OS

It is not difficult to delete Roku Activation Scams from your Mac. However, you’ll also have to remove a few leftover files as well as removing the application.

  1. Finder – Applications.
    Roku Activation Scams
  2. Locate Roku Activation Scams and put it to the trash (the trash icon on the dock).
    Roku Activation Scams
  3. Do the same with any other questionable program you are unfamiliar with.
  4. Access Go to Folder by clicking Go on the menu bar and then pressing on Go to Folder.
    Roku Activation Scams
  5. Type /Library/LaunchAgents, and drag any dubious files to the trash.
    Roku Activation Scams
  6. Return to Go to Folder, and put in /Library/Application Support. trash any dubious and recently-added files.
    Roku Activation Scams
  7. Open Go to Folder again, and put in ~/Library/LaunchAgents. Drag any questionable files to the trash.
    Roku Activation Scams
  8. Go back to Go to Folder, and type /Library/LaunchDaemons. If you notice any dubious and recently added files, trash them.
  9. Don’t forget to empty the trash which you can do by right-clicking on the trash icon and clicking Empty Trash.
    Roku Activation Scams

How to delete Roku Activation Scams from your Internet browser

How to uninstall Roku Activation Scams from Internet Explorer

  1. Launch Internet Explorer.
  2. Open Manage Add-ons via the menu bar (the gear icon at the top-right).
    Roku Activation Scams
  3. Click Remove on Roku Activation Scams and all unfamiliar extensions.
  4. Access Internet Options by clicking on the gear icon and selecting Internet Options.
  5. In the General tab, change the homepage to your preferred web page.
    Roku Activation Scams
  6. Access Manage Add-ons by pressing on the browser menu (the gear icon) and pressing Manage Add-ons.
    Roku Activation Scams
  7. Press Search Providers (from the menu on the left), set the search engine after you remove the one set by Roku Activation Scams.

Resetting your browser’s settings will likely be necessary if Roku Activation Scams is still there.

  1. For Windows XP users, click start and click on Run and put in inetcpl.cpl, access the Advanced tab and click Reset.
    Roku Activation Scams
  2. If you are using Windows Vista/7, press the windows logo, type inetcpl.cpl in the search box and press Enter. Access the Advanced tab and click Reset.
  3. If you are using Windows 8/10, open Internet Explorer, press on the gear icon, press on Internet Options, proceed to the Advanced tab and click on Reset. Click Reset again to confirm.
    Roku Activation Scams

Roku Activation Scams removal from Google Chrome

  1. Open Google Chrome.
  2. Menu (the three dots) – More tools – Extensions.
    Roku Activation Scams
  3. Find Roku Activation Scams and any other unknown extension, and delete them.
    Roku Activation Scams
  4. Open Settings through the menu (the three dots top right-corner).
    Roku Activation Scams
  5. Access On startup, you’ll see that Roku Activation Scams set an odd website as your homepage, change it to one you prefer.
    Roku Activation Scams
  6. Open the Search engine section from the menu on the left, click Manage search engines, change your search engine.
    Roku Activation Scams

If you are still having trouble, it’ll be necessary to reset your browser’s settings.

  1. Launch Google Chrome, menu (the three dots) – Settings.
    Roku Activation Scams
  2. Scroll down, click Advanced and scroll down until you see Reset.
    Roku Activation Scams
  3. Click Reset and confirm your choice.
    Roku Activation Scams

Remove Roku Activation Scams from Mozilla Firefox

  1. Launch Mozilla Firefox.
  2. Access Add-ons through the menu (the three bars top-right corner).
    Roku Activation Scams
  3. Access Extensions, locate and delete Roku Activation Scams, and any other extension you don’t know.
    Roku Activation Scams
  4. Menu (the three bars) – Preferences.
    Roku Activation Scams
  5. In the Home tab, set your preferred homepage instead of the one set by Roku Activation Scams.
    Roku Activation Scams
  6. Proceed to the Search tab from the menu on the left, change your search engine.

In case Roku Activation Scams is still there, your browser’s settings will have to be restored to default.

  1. Menu (the three bars) – Help – Troubleshoot information.
    Roku Activation Scams
  2. In the new window that pops up, click on Refresh Firefox.
  3. Press Refresh Firefox again.
    Roku Activation Scams

Uninstall Roku Activation Scams from Safari

  1. Launch Safari.
  2. Press on Safari from the menu bar, and click on Preferences.
    Roku Activation Scams
  3. Navigate to the Extensions tab, identify all unfamiliar extensions, as well as Roku Activation Scams, and delete them.
    Roku Activation Scams
  4. Access the General tab, you’ll see that Roku Activation Scams set an odd page as your homepage, change it to one of your choice.
    Roku Activation Scams
  5. Open the Search tab, remove the search engine set by Roku Activation Scams and set your preferred one.

Resetting your browser’s settings might be necessary if you are still having problems with Roku Activation Scams.

  1. Launch Safari, press on Safari (on the menu bar at the top), and press Clear History.
    Roku Activation Scams
  2. Safari – Preferences – Advanced tab.
    Roku Activation Scams
  3. Check the box at the bottom that says Show Develop menu in the menu bar box.
    Roku Activation Scams
  4. Click on Develop (on the menu bar) and then on Empty Caches.

Uninstall Roku Activation Scams from Microsoft Edge

  1. Open Microsoft Edge.
  2. Menu (the three dots at the top-right corner) – Extensions.
    Roku Activation Scams
  3. Find Roku Activation Scams and any other extension you cannot identify, and delete them.
  4. Open Settings via the menu (the three dots).
  5. In the On startup tab, delete the website Roku Activation Scams set as your homepage and choose your preferred one.
    Roku Activation Scams
  6. Proceed to Privacy and services tab, modify your search engine from the one set by Roku Activation Scams to something else.
    Roku Activation Scams

Your browser’s settings will have to be restored if Roku Activation Scams is still present.

  1. Launch Microsoft Edge, click on menu (the three dots), select Settings, click on the Reset settings tab.
  2. Select Restore settings to their default values. Confirm the reset.
    Roku Activation Scams

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